Group Medical Services | Submitting Claims

Submitting Claims

Making Health and Dental Benefit Claims

It's easy to submit health care or dental benefits claims to GMS, just complete a Health or Dental Claim Form and attach the original receipts for the product or service for which you are claiming.

Claims Forms are available for download and printing here.

Please mail the completed claim form and the original receipts to:

Group Medical Services
Claims Department
2055 Albert Street
PO Box 1949
Regina, SK S4P 0E3

*Please Note:

GMS does not return receipts, so be sure to retain copies of your receipts if you require them to co-ordinate claims with other carriers or for income tax purposes.
Claims must be submitted within 12 months from the date of service in order to be eligible for reimbursement.
If your individual or group health and dental policy terminates, you must submit any claim to Group Medical Services within 30 days following the date of termination of the policy.

If you have questions about your plan or our claims submission procedures, contact a friendly GMS Customer Care Representative at 1.800.667.3699.

Submitting Travel Claims

Please be sure to contact GMS Travel Assistance prior to seeking treatment whenever possible and no later than 24 hours after receiving treatment or being admitted to hospital.

Our 24-hour travel assistance is available to help you obtain medical treatment, coordinate medical care and transportation, verify coverage and provide support in areas of foreign languages.

For medical emergencies and assistance, we're available 24-hours a day, 7 days a week:

Toll free: 1.800.459.6604 (within Canada & the U.S.A.)
or
Collect: 1.416.260.4970 (from all other locations)

In order for GMS to pay emergency travel benefits, submit a completed Group Medical Services Travel Emergency Medical Claim Form and the original itemized medical bills and prescription receipts you are claiming, accompanied by the following patient information:

a photocopy of the sick/injured person's provincial health card
documentation confirming your departure and return date (ex. airline tickets, gas receipts, etc.)
in the event that you have paid any eligible expenses, please provide proof of payment (ex. credit card vouchers, cancelled cheques, etc.)

Sign and date the completed form and return package to:

Group Medical Services
Travel Insurance Department
2055 Albert Street
PO Box 1949
Regina, SK S4P 0E3

*Please Note:

GMS does not return receipts, so be sure to make copies of all submitted correspondence for your records.
If you have contacted the Emergency Assistance Centre, we will have arranged to have all bills sent directly to Group Medical and once eligibility and payability are determined, that approved payments will be sent directly to the facilities and/or health providers. We request that you should not pay.
We request that you should not pay any medical accounts directly to the providers unless you have been advised to do so by Group Medical Services.
For claims inquiries please contact:

Toll Free: 1-800-459-6604 (within Canada and the USA) or,
Collect: (416) 260-4970 (from all other locations)

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