Get to know us


Insurance, honestly.
This is our promise to you. Insurance: it's what we do at GMS.
We’ve designed our health and travel plans to be easy to choose, easy to use, and easy to understand. Why? Because we don’t just want you to get insurance – we want you to get insurance. Our goal is for you to feel confident about your coverage and to live your life knowing we’re here for you when you need us.
What we stand for.
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Work, listen, and learn from outside in. We make space for conversation and see challenge as an opportunity for growth.
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Make it count. We act with intention and care for our customers, our team, and our communities.
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Look forward. In a fast-changing world, standing still can mean falling behind. We’re here to set the pace.
The GMS Community Commitment
As a non-profit organization, we’re proud to reinvest our profits into the health of the communities we serve and that have supported us since 1949.
The ripple effect of Canadians choosing GMS for health and travel insurance has meant millions of dollars invested into health-focused community initiatives.

The GMS Queen City Marathon
You may know us as the long-time title sponsor of the Queen City Marathon (QCM) in our home city of Regina.
This Boston Marathon qualifier is about more than a race to the finish line – it’s a perfect example of the power and perseverance of the human spirit.
The QCM has generated more than $500,000 for local charities and community groups and we’re proud to be part of it.
Investments over the Years
Meet our Leaders

Mark leads GMS’ strategy and direction, and oversees teams in IT, Data, Program Management, Risk and Compliance and Marketing. Known for his strategic thinking, Mark has CEO experience across several industries. Most recently, he led ISM Canada (a subsidiary of IBM Canada) through transformational local and global growth. Mark holds a B.Sc in Computer Science from the University of Regina and has a keen eye for creating efficiency through technology. He is also an avid supporter of the arts, volunteering his time and talents to the Lyric Singers, Do It With Class, and the Saskatoon Fringe Festival.
| Mark MacLeod

Bal oversees GMS’ Sales, Broker Sales, Corporate Accounts, Customer Experience and Customer Care teams. She brings more than 25 years of experience to the role, leading teams in Canada and the UK through major business transformation and change management initiatives. Bal holds a B.A. in Economics and Social Policy from the University of London, is a member of the Chartered Institute of Personnel and Development, and is a past Board member with the Hospitals of Regina Foundation and Regina Food Bank.

A Chartered Professional Accountant (CPA), Karen leads GMS’s Finance, Underwriting and Pricing, Claims and Human Resources teams. More than that, she connects the dots across different parts of the organization to make sure GMS is set up for sustainable success. Before joining GMS, Karen served as CFO for Precision AI Inc. and Paradigm Consulting. She is a past Board member with the Regina Food Bank and Regina Humane Society and spends much of her time volunteering with other important community initiatives.
Meet our Board of Directors








