Get to know us

Back in the 1930s and 1940s, getting sick or injured could mean financial ruin. Something as simple as a broken arm often forced families to make tough choices that could affect their livelihoods long after an injury healed.

GMS started as a small but determined group of Saskatchewanians who knew something had to change. Your health should never come at the cost of your home.

Through changing times, we’ve stayed true to our roots. That same pioneering spirit that started our story is what drives us to do things differently today. We want to create a future where people can get the health services they need whenever, wherever, and however they need them.

Insurance, honestly.

This is our promise to you. Insurance: it's what we do at GMS.

We’ve designed our health and travel plans to be easy to choose, easy to use, and easy to understand. Why? Because we don’t just want you to get insurance – we want you to get insurance. Our goal is for you to feel confident about your coverage and to live your life knowing we’re here for you when you need us.

What we stand for.

Work, listen, and learn from outside in. We make space for conversation and see challenge as an opportunity for growth.
Make it count. We act with intention and care for our customers, our team, and our communities.
Look forward. In a fast-changing world, standing still can mean falling behind. We’re here to set the pace.

The GMS Community Commitment

As a non-profit organization, we’re proud to reinvest our profits into the health of the communities we serve and that have supported us since 1949.

The ripple effect of Canadians choosing GMS for health and travel insurance has meant millions of dollars invested into health-focused community initiatives.

The GMS Queen City Marathon

You may know us as the long-time title sponsor of the Queen City Marathon (QCM) in our home city of Regina.

This Boston Marathon qualifier is about more than a race to the finish line – it’s a perfect example of the power and perseverance of the human spirit.

The QCM has generated more than $500,000 for local charities and community groups and we’re proud to be part of it.

Investments over the Years

Meet our Leaders

Mark MacLeod President, Chief Executive Officer (CEO)

Mark leads GMS’ strategy and direction. Known for his strategic thinking, Mark has CEO experience across several industries. Most recently, he led ISM Canada (a subsidiary of IBM Canada) through transformational local and global growth. Mark holds a B.Sc in Computer Science from the University of Regina and has a keen eye for creating efficiency through technology. He is also an avid supporter of the arts, volunteering his time and talents to the Lyric Singers, Do It With Class, and the Saskatoon Fringe Festival.

“Customer focus isn’t just a priority – it’s our main goal. Every decision we make, every innovation we develop is driven by our commitment to understanding and meeting customer needs.”

| Mark MacLeod

Balvinder Gill Vice President, Chief Customer Officer (CCO)

Bal oversees GMS’ Product, Sales, Marketing and Customer Experience teams. She brings more than 25 years of experience to the role, leading teams in Canada and the UK through major business transformation and change management initiatives. Bal holds a B.A. in Economics and Social Policy from the University of London, is a member of the Chartered Institute of Personnel and Development, and is a past Board member with the Hospitals of Regina Foundation and Regina Food Bank.

John D. Lee Vice President, Chief Operating Officer (COO)

John is responsible for human resources, change management, internal communications, and GMS’ new and evolving Customer Care Hub. An expert in collaboration, workplace culture, and transformational change, he is the former CEO of Economic Development Regina Inc. John has been a director, board chair, or committee member of several community organizations including the 2010 World Junior Hockey Champions, Saskatchewan Chamber of Commerce, Hill and Levene Schools of Business Advisor Council, Regina Palliative Care Inc., Kids Help Phone, and Kidsport Saskatchewan, to name a few.

Karen Mayne Vice President, Chief Financial Officer (CFO)

A Chartered Professional Accountant (CPA), Karen leads GMS’ finance, financial planning and analysis, and treasury activities. More than that, she connects the dots across different parts of the organization to make sure GMS is set up for sustainable success. Before joining GMS, Karen served as CFO for Precision AI Inc. and Paradigm Consulting. She is a past Board member with the Regina Food Bank and Regina Humane Society and spends much of her time volunteering with other important community initiatives.