A couple of things to keep in mind if you have a claim:

  • You must submit any Baggage Loss, Damage, and Delay claims within 12 months of the date of incident.
  • To make sure your claim is processed as fast and efficiently as possible, please complete the claim form in full and attach all required documents (listed on the form).
Get started with the form below.

Submit your claim

Email Claim

 

 TIP: Submitting your claim by email will speed up processing time.

Or submit your claim by mail

GMS 
Attn: Travel Claims 
2055 Albert Street 
PO Box 1949 
Regina, SK S4P 0E3