Step 1:
Before you submit your claim, gather your important documents like:
- All itemized medical bills and prescription receipts
- Provincial health card
- Confirmation of your departure and return dates (i.e. airline tickets, gas receipts, etc.)
- Proof of payment for any eligible medical expenses that you paid out of pocket i.e. credit card vouchers, cancelled cheques, etc. (if it was paid for in a different currency, please provide your credit card statement).
Remember to keep copies of all original bills, receipts and documents for your records.
If you contacted GMS Travel Assistance on or before June 27, 2023, go to step 2A.
If you contacted GMS Travel Assistance on or after June 28, 2023, go to step 2B.
Step 2A:
If you contacted GMS Travel Assistance on or before June 27, 2023, choose how you would like to send in your claim.
Option #1 You can create an online account with our GMS Travel Assistance's provider Allianz Global Assistance. You'll be able to upload your documents and track the status of your claims throughout the process.
Option #2 Download the GMS Travel Emergency Medical Claim Form. A completed form must be submitted within 90 days of the illness or injury.
For claims incurred in Canada email completed forms to travelinquiry@gms.ca
Prefer mail? Send to:
Group Medical Services
2055 Albert Street PO Box 1949
Regina, SK Canada
S4P 0E3
For claims incurred outside of Canada email completed forms to: submit@allianz-assistance.ca
Prefer mail? Send to:
Allianz Global Assistance
PO Box 277
Waterloo, ON Canada
N2J 4A4
Step 2B:
If you contacted GMS Travel Assistance on or after June 28, 2023, download the GMS Travel Emergency Medical Claim Form. A completed form must be submitted within 90 days of the illness or injury.
For all claims, email completed forms to:
Claims Email: travelclaims@wtp.ca
Prefer mail?
Submit your claim package to:
WTP
901 King Street West, Suite 300
Toronto, ON M5V 3H5