December 17, 2024: Postal Service Update 

Postal services have resumed following the recent Canada Post labor dispute. However, Canada Post is still working to clear the backlog, which may lead to continued mail delays. In the meantime, here’s what customers need to know to avoid delays: 

 

How will this affect me as a customer? 

The strike has caused delays in receiving paper mail, including cheques and benefit statements. We strongly encourage you to use our online services to submit claims, view your benefits, and receive reimbursements via direct deposit to avoid delays. If you haven’t already, sign up for My GMS to access your online services. 

 

How can I avoid delays after the strike? 

You can avoid postal delays by: 

  • Activating your My GMS account for easy access to claims and benefit information. 
  • Setting up direct deposit for fast claims reimbursements. 
  • Submitting claims online using our mobile-friendly form. 

If you need assistance, our Customer Care team is available to support you. 

 

Drop Box Available at Our Regina Head Office 

To better serve you, we continue to offer a drop box service at our Regina head office. 

Drop Box Location: 
Address: 2055 Albert Street, PO Box 1949, Regina, SK S4P 0E3, Canada 
Hours of Operation: Monday: 9:00 am – 12:00 pm 

For customer inquiries, please contact us toll-free.