November 15, 2024: The Canadian Union of Postal Workers (CUPW) has started a national strike, halting postal services across the country. With mail delivery paused, we know our customers will experience delays. We are monitoring the strike closely and will continue to update this page at the strike progresses. In the meantime, here’s what customers need to know to avoid delays.
How will the strike affect me as a customer?
While we are closely monitoring the situation, the strike will cause delays in receiving paper mail, including cheques and benefit statements. We strongly encourage you to use our online services to submit claims, view your benefits, and receive reimbursements via direct deposit to avoid delays. If you haven’t already, sign up for My GMS to access your online service.
How can I avoid delays during the strike?
You can avoid postal delays by:
- Activating your My GMS account for easy access to claims and benefit information.
- Setting up direct deposit for fast claims reimbursements.
- Submitting claims online using our mobile-friendly form.
If you need assistance, our Customer Care team is available to support you
Drop box available at our Regina head office
To better serve you during the Canada Post service disruption, we are pleased to offer drop box service at our Regina head office.
Drop Box Locations:
Address:
2055 Albert Street, PO Box 1949 Regina, SK S4P 0E3 Canada
Hours of Operation:
Monday: 9:00 am – 12:00 pm