What are Optional Travel Add-On Days?

Optional Travel Add-On Days let you extend the travel coverage included with your plan. If your trip is longer than your included travel days, you can purchase extra days before you leave so you stay covered for the full length of your trip.

How do I know if I need Optional Travel Add-On Days?

Check how many travel days are included with your plan and compare that to your full trip length, including your departure and return dates. If your trip is longer than your included coverage, you may need to purchase Optional Travel Add-On Days.

When do I need to buy Optional Travel Add-On Days?

Optional Travel Add-On Days must be purchased before you leave on your trip. This helps ensure your coverage is in place for the full travel period without a gap.

Do Optional Travel Add-On Days cover pre-existing medical conditions?

Optional Travel Add-On Days extend the number of travel days covered under your plan, but coverage for pre-existing medical conditions still depends on your policy’s stability requirements and all other applicable terms.

Can I submit health claims online?

Absolutely. When you register for a My GMS account you can submit and review claims and payments, set up direct deposit, review your policy information, and more. We like to remind our health and dental customers that submitting claims through My GMS speeds up the claims processing and payment process. (Prefer to submit by snail mail? We have that option, too.)

How do I submit a health or dental claim?

The fastest and easiest way to submit a health or dental claim is through your My GMS account. We also accept claims by mail to: Group Medical Services Claims Department 2055 Albert Street, PO Box 1949 Regina, SK S4P 0E3 Before you submit, remember to: review the form instructions attach all your receipts (original if sending by mail, copies if sending online) submit within 12 months of your service date If your individual or group health and dental policy ends, you must submit any claims to us within 30 days of the policy termination date.

Can my health provider bill GMS directly?

Yes. Your GMS card doubles as a pay-direct card which means participating dentists, pharmacists, and other health and vision service providers like massage therapists and optometrists can bill us directly and save you from submitting a claim. Use our Pay-Direct Provider Locator to find a provider near you.

What are “reasonable and customary limits” and how do they affect a claim?

Reasonable and customary (or R&C) limits are maximum amounts we set for services and items. We calculate these limits based on the average amount health providers charge and the province the service is provided in. We factor R&C into our claims review process.

Will my coverage change if my health changes after I buy a plan and before I leave on a trip?

It could. Let us know about any health and/or medication changes before you travel. A change in health could increase your premium, make you not eligible for coverage, and/or impact coverage for that pre-existing medical condition. Any pre-existing condition must be stable for 180 days immediately before your departure date.

Associations - Saskatchewan Retirees Association

Welcome to your new My GMS Member Experience

Your Saskatchewan Retirees Association benefits are moving to a redesigned portal that makes it easier to manage claims, payments, and support.

Activate Account

Use your welcome email to activate your account and sign in for the first time.

Learn What Changed

See what’s new in My GMS and what to expect during the transition.

Submit and Track Claims

Send in claims, upload receipts, and check claim and payment updates online.

How-To-Register-for-My-GMS-Account-resized

1. How To Activate Your Account

When the portal is ready, you’ll receive two emails:

A welcome message to the new portal.
A link to activate your account.

Please follow the instructions in those emails to log in for the first time.

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2. How to Submit a Claim

Each claim now needs to be submitted on its own, but we’ve made the process quick and intuitive—and you can track claim status and payment details in real time.

Keep using your existing benefits card.
No changes are required with your providers; your current setup continues to work, and there will be no disruption to your claims or reimbursements.

This change is the first step toward real-time claim adjudication. When that feature launches, you’ll see the exact amount payable the moment you submit a claim. We’ll let you know as soon as it’s available.

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3. View your EOB and Claims History

See how to find your past claims, review your Explanation of Benefits, and check payment details like claim status, dates, and amounts in your My GMS account.

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4. Access your My GMS Card

Find out how to view your My GMS card so you have your plan information ready when you need it for appointments, claims, or provider visits.

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SRA-Member-portal-Coverage,-Benefits-and-Policy-Wording

5. View your Coverage, Benefits and Policy Wording

Learn where to find your coverage details, review your benefits, and access your policy wording in My GMS so you can better understand what is included in your plan.

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6. View your Premium Receipts

See how to find your premium receipts in My GMS so you can review your payment records and keep important plan information in one convenient place.

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Your Transition at a Glance

What's New

The new portal offers simpler claims submission, real-time tracking, and a clearer digital experience.

What Stays The Same

Your coverage continues as usual, with the same benefits card, no provider changes, and no interruption to claims.

What you can do in My GMS

View Benefits

See your coverage details and plan information.

Track Claims

Track claims status in real time.

Send Secure Messages

Message us securely anytime.

Manage Plan Details

Update your information and preferences.

View Your Benefits Card

View or download your digital benefits card anytime you need it.

View Payment Details

See claim payment amounts, dates, and reimbursement status in one place.

Need Help? We're Here For You

Have questions or need help?

Call us at 1-855-352-7638 (June 1 to July 31, Monday to Friday, 7 a.m. to 6 p.m. CST).
Or call our regular line: 1-800-667-3699 Monday to Friday, 7 a.m. to 6 p.m. CST).

Frequently Asked Questions

What are Optional Travel Add-On Days?: Optional Travel Add-On Days let you extend the travel coverage included with your plan. If your trip is longer than your included travel days, you can purchase extra days before you leave so you stay covered for the full length of your trip.
How do I know if I need Optional Travel Add-On Days?: Check how many travel days are included with your plan and compare that to your full trip length, including your departure and return dates. If your trip is longer than your included coverage, you may need to purchase Optional Travel Add-On Days.
When do I need to buy Optional Travel Add-On Days?: Optional Travel Add-On Days must be purchased before you leave on your trip. This helps ensure your coverage is in place for the full travel period without a gap.
Do Optional Travel Add-On Days cover pre-existing medical conditions?: Optional Travel Add-On Days extend the number of travel days covered under your plan, but coverage for pre-existing medical conditions still depends on your policy’s stability requirements and all other applicable terms.
Can I submit health claims online?: Absolutely. When you register for a My GMS account you can submit and review claims and payments, set up direct deposit, review your policy information, and more.
We like to remind our health and dental customers that submitting claims through My GMS speeds up the claims processing and payment process. (Prefer to submit by snail mail? We have that option, too.)
How do I submit a health or dental claim?: The fastest and easiest way to submit a health or dental claim is through your My GMS account. We also accept claims by mail to:
Group Medical Services
Claims Department
2055 Albert Street, PO Box 1949
Regina, SK S4P 0E3
Before you submit, remember to:
review the form instructions
attach all your receipts (original if sending by mail, copies if sending online)
submit within 12 months of your service date
If your individual or group health and dental policy ends, you must submit any claims to us within 30 days of the policy termination date.
Can my health provider bill GMS directly?: Yes. Your GMS card doubles as a pay-direct card which means participating dentists, pharmacists, and other health and vision service providers like massage therapists and optometrists can bill us directly and save you from submitting a claim. Use our Pay-Direct Provider Locator to find a provider near you.
What are “reasonable and customary limits” and how do they affect a claim?: Reasonable and customary (or R&C) limits are maximum amounts we set for services and items. We calculate these limits based on the average amount health providers charge and the province the service is provided in.
We factor R&C into our claims review process.
Will my coverage change if my health changes after I buy a plan and before I leave on a trip?: It could. Let us know about any health and/or medication changes before you travel. A change in health could increase your premium, make you not eligible for coverage, and/or impact coverage for that pre-existing medical condition. Any pre-existing condition must be stable for 180 days immediately before your departure date.