My Health Videos & Guides


Getting Started

Getting Started

Member Portal Walkthrough

Learn how to navigate the Member Portal, access your benefits information, submit claims, and manage your coverage online.
Getting Started

Reset Your Password

Learn how to reset or recover your password so you can regain access to your My GMS Portal account.

Claims and Coverage

Claims and Coverage

How to Make a Claim

See how to submit a claim through the My GMS Portal quickly and accurately.
Claims and Coverage

View Claims History and EOBs

Learn how to review your past claims and access your Explanation of Benefits documents online.
Claims and Coverage

View Coverage and Policy Wording

Find out where to view your coverage details, benefits information, and policy wording in the portal.
Claims and Coverage

Access Your GMS Card

Learn how to find and access your digital GMS card when you need it.

Account and Plan Management

Account and Plan Management

Download Premium Receipts

See where to find and download your premium receipts for your records.
Account and Plan Management

Update Coordination of Benefits

Learn how to update your Coordination of Benefits information to help ensure your claims are processed correctly.
Account and Plan Management

Update Banking Information

Follow the steps to update your banking information securely through the portal.

Help and Support

Help and Support

Contact Us

Find out how to contact GMS for help with your plan, account, or questions about your coverage.
Help and Support

Browse the Support Hub

Explore the Support Hub to find answers to common questions and helpful self-serve resources.