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Customer login
Choose the option based on the product you need to access. Existing login supports Replacement Health, Visitors to Canada, Travel, and Group policies. The new login experience is for My Health.
Sign in to your existing customer account
Use this option if you already sign in with your existing username and password and need access to Replacement Health, Visitors to Canada, Travel, or Group policies. What you need: Existing username & password
Sign in to your new customer account
Use this option if you already completed registration and account activation for My Health and have access to multi-factor authentication. What you need: New username & password, access to multi-factor authentication
Not sure which portal to use?
If you are unsure whether to sign in through the current or new experience, please contact our team and we can help direct you.